Service and Support

element Pi offers our active, new and prospective customers with several choices for Technical Service, Applications Support and New User Training.   Use the links below to access a more in-depth explanation of what we can help you with or Contact Us to begin a discussion on how we can best address your needs whether it is assistance with use of SEM or EDS, or simply advice on a new microscope purchase, sample preparation or maybe just a referee analysis.  Our contract sample analysis allows you to “try before you buy” including use of our SEM on your own at our demonstration lab.

Sample Analysis

The cost of an SEM or SME/EDS system can be hard to justify for some but you still need the information.  Others need a backup solution.  Whatever the reason, element Pi has a variety of contract analysis solutions

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Training Seminars

Customized Training to suit the needs and background of your staff.  Whether they need a complete basic education or more in-depth guidance, element Pi can structure training that will address your needs

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Product Service

While our SEM systems are rugged and dependable, annual maintenance helps keep any SEM operating in top form.  element Pi can support you  to keep your SEM operating in new condition.

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